Website Use

Acceptance of These Terms

This website is operated under the Portline name. By accessing, browsing or using Portline.com.au, creating an account or placing an order, you agree to these Terms of Service and any policies referenced within them.

These Terms should be read together with our Privacy Policy, Shipping Policy and Returns, Refunds & Warranty Policy.

If you do not agree with these Terms, you should discontinue your use of the website.

Permitted Use

You may use this website for lawful personal or business purchasing, product research, account management and communication with Portline.

You must not use this website in a way that disrupts its operation, interferes with another customer, compromises security or breaches any applicable law.

About Portline

The expressions “Portline”, “we”, “us” and “our” refer to the business operating Portline.com.au and supplying the products displayed on this website.

Portline is an Australian technology retailer specialising in portable power and charging products, including power banks, wall chargers, GaN chargers, charging cables, hubs and related accessories.

Products may include goods manufactured by third-party brands such as Anker, SHARGE, Baseus, UGREEN, ROMOSS and other technology brands displayed on the website.

Unless expressly stated, the display of a third-party brand does not represent a partnership, endorsement or appointment as an authorised distributor.

Customer Accounts

Account Information

Some website features may require you to create a customer account. You agree to provide accurate, current and complete information when registering or placing an order.

Account Security

You are responsible for keeping your password and account credentials confidential. You should notify Portline promptly if you believe that your account has been accessed or used without permission.

Portline may temporarily restrict an account where reasonably necessary to investigate suspected fraud, security issues, unauthorised activity or a breach of these Terms.

Account Activity

You are responsible for activity conducted through your account unless the activity occurred because of a security failure for which Portline is legally responsible.

Product Information

Descriptions and Specifications

Portline aims to present product names, descriptions, specifications, compatibility information, images and included accessories as clearly and accurately as reasonably possible.

Product information may be based on details supplied by manufacturers, distributors and other authorised information sources. Manufacturers may update packaging, software, materials, internal components or specifications without changing the general product name.

Where a material specification differs from the information displayed at the time of purchase, your rights under the Australian Consumer Law may apply.

Images and Colours

Product images are provided for identification and presentation. Colours and finishes may appear slightly different depending on lighting, photography, screen settings and manufacturing variation.

Included Accessories

Only accessories listed under the applicable product description or “In the Box” section are included. Devices, cables and lifestyle objects shown for demonstration may not be included unless clearly stated.

Compatibility & Charging Performance

Customers should review device requirements and product specifications before ordering a power bank, charger, cable, hub or charging accessory.

Relevant specifications may include:

• USB-C, USB-A, Lightning or other connector types.
• Maximum input and output wattage.
• Power Delivery and other charging protocols.
• Cable power and data ratings.
• Individual port and total shared output.
• Device, laptop and tablet power requirements.
• Wireless charging standards and alignment requirements.

Charging speed, output and usable battery capacity may vary according to the connected device, selected port, cable, charging protocol, temperature, battery condition and number of devices connected.

A product displaying a maximum output does not guarantee that every connected device will receive that output. The connected device must support a compatible charging profile.

Portline may provide general compatibility guidance based on the information available. Customers should also confirm requirements with the relevant device manufacturer where compatibility is uncertain.

Product Safety

Products must be installed, charged, stored and used according to the manufacturer’s instructions and any safety information supplied with the product.

Customers must not use a product that is swollen, leaking, cracked, punctured, unusually hot, wet, damaged or producing an unusual smell or sound.

Power banks and charging products should be kept away from excessive heat, open flames, liquids, unsuitable power sources and locations where ventilation is restricted.

Do not disassemble, puncture, modify or attempt an unauthorised repair of a lithium battery or charging product.

Prices, Taxes & Promotions

Currency

Unless otherwise stated, prices displayed on Portline.com.au are in Australian dollars.

GST

Prices include applicable Goods and Services Tax where required, unless the website clearly states otherwise.

Delivery Charges

Product prices do not include delivery charges unless free delivery or another shipping arrangement is clearly displayed. Available delivery costs are shown before checkout is completed.

Price Changes

Portline may update prices at any time. A price change will not normally affect an order that has already been accepted, except where the customer agrees to the change or correction.

Pricing Errors

If a product is displayed with an obvious pricing or data-entry error, Portline may contact you before accepting or dispatching the order. You may confirm the order at the corrected price or cancel it for a full refund.

Discount Codes

Promotions and discount codes may be subject to product, brand, minimum-spend, customer, date or usage restrictions. Unless stated otherwise, only one promotional code may be used per order.

Orders

Submitting an Order

Placing an order represents your request to purchase the selected products under these Terms.

An automated order confirmation acknowledges that Portline has received your order. It does not necessarily confirm that the order has been accepted or dispatched.

Order Acceptance

An order is accepted when Portline confirms dispatch, confirms acceptance separately or otherwise begins supplying the order.

Order Review

Before accepting an order, Portline may review product availability, delivery details, payment authorisation and reasonable fraud or security checks.

Order Cancellation by Portline

Before an order is accepted, Portline may cancel all or part of an order where:

• The product is unavailable or incorrectly listed.
• An obvious pricing or specification error has occurred.
• Payment cannot be authorised or verified.
• The delivery address cannot reasonably be serviced.
• The order appears fraudulent, unlawful or intended for misuse.
• Supply would breach a legal, safety or regulatory requirement.

Where Portline cancels an order after payment has been received, the amount paid for the cancelled product and any applicable associated charges will be refunded.

Purchase Limits

Portline may apply reasonable quantity limits to selected products, promotions or limited-stock releases. These limits will be applied consistently and will not affect rights relating to an accepted order.

Payments

Available payment methods are displayed during checkout. Payment services may be provided by independent payment processors whose additional terms and privacy practices may apply.

You authorise Portline and the applicable payment provider to process the amount displayed at checkout, including approved delivery charges and taxes.

Portline does not guarantee that every payment method will be available for every order, customer or delivery destination.

Orders may be delayed until payment has been received, authorised or verified.

You must not use payment information without the permission of the authorised account or card holder.

Shipping & Delivery

Shipping options, estimated timeframes and applicable costs are displayed during checkout or in Portline’s Shipping Policy.

Delivery estimates are provided in good faith but are not guaranteed arrival dates unless Portline expressly agrees otherwise.

Delays may occur because of carrier operations, weather, peak periods, remote delivery locations, incorrect address information, security screening or events outside Portline’s reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional charges resulting from an incorrect or incomplete address may be payable by the customer where legally permitted.

Risk and responsibility for the goods pass in accordance with applicable law and the selected delivery method. Nothing in this section limits Portline’s responsibility for goods lost or damaged where the law requires Portline to provide a remedy.

Returns, Refunds & Warranties

Returns, refunds, replacements and warranty claims are managed under Portline’s Returns, Refunds & Warranty Policy and the Australian Consumer Law.

Manufacturer warranties are additional to applicable consumer guarantees and do not replace or restrict those guarantees.

Portline may assess a returned product before confirming the appropriate remedy. The remedy available may depend on the nature and seriousness of the product problem.

Change-of-mind returns are not automatically available unless Portline has expressly approved the return or published an applicable change-of-mind policy.

Prohibited Conduct

You must not:

• Use the website for unlawful, fraudulent or deceptive activity.
• Attempt to access another customer’s account or personal data.
• Introduce malware, harmful code or automated attack traffic.
• Interfere with website security, checkout or payment systems.
• Scrape or reproduce website content for unauthorised commercial use.
• Submit false reviews, false claims or misleading information.
• Use automated systems to manipulate product availability or promotions.
• Misrepresent your identity, payment authority or delivery details.
• Use Portline content to impersonate Portline or another brand.

Portline may restrict access, cancel an unaccepted order or suspend an account where reasonably necessary to investigate or prevent prohibited conduct.

Intellectual Property

Portline Content

The website structure, original copy, graphics, layout, design elements, Portline branding and software are owned by or licensed to Portline and are protected by applicable intellectual property laws.

Limited Personal Use

You may view, print or save reasonable extracts of website content for personal, non-commercial purchasing and reference purposes.

You may not reproduce, republish, sell, license, modify, distribute or commercially exploit Portline content without written permission, except where permitted by law.

Third-Party Brand Content

Product names, trademarks, logos and product images belonging to Anker, SHARGE, Baseus, UGREEN, ROMOSS or another third party remain the property of their respective owners.

Their appearance on Portline.com.au is for product identification, description and retail presentation and does not transfer any ownership rights to Portline or website users.

Reviews & Customer Content

Where the website allows reviews, questions, images or other customer content, you must only submit content that is accurate, relevant and lawful.

You must not submit confidential information, offensive material, unauthorised advertising, copied content or material that infringes another person’s rights.

By submitting content, you permit Portline to display, format and use that content for operating and promoting the website, subject to applicable privacy and intellectual property laws.

Portline may moderate or remove content where reasonably necessary because it is unlawful, misleading, irrelevant, abusive, fraudulent or inconsistent with these Terms.

Third-Party Services & Links

Portline.com.au may contain links to manufacturer websites, payment providers, delivery carriers, social platforms and other third-party services.

These links are provided for convenience or additional information. Third-party websites operate under their own terms, policies and security practices.

Portline does not control third-party websites and is not responsible for their independent content or conduct, except to the extent that Portline has legal responsibility under applicable law.

Website Availability

Portline takes reasonable steps to maintain the website and keep its content available. However, the website may occasionally be interrupted for maintenance, security, technical issues or events outside Portline’s reasonable control.

Portline does not guarantee that every feature will remain available without interruption or that the website will be compatible with every device, browser or network.

Portline may update, improve, replace or discontinue website features where reasonably necessary. Changes will not remove rights connected with an order already accepted or a product already purchased.

Australian Consumer Law

Products supplied by Portline may come with consumer guarantees that apply automatically under the Australian Consumer Law.

These guarantees may include requirements that products are:

• Of acceptable quality.
• Safe, durable and free from unacceptable defects.
• Fit for their normal purpose.
• Fit for a disclosed purpose where applicable.
• Consistent with their description or sample.

Nothing in these Terms limits any right to a repair, replacement, refund, compensation or other remedy that cannot lawfully be limited or excluded.

Where any part of these Terms conflicts with a non-excludable legal right, that legal right will prevail.

Disclaimers & Liability

General website information is provided to assist customers with product research and purchasing decisions. It does not replace the instructions or technical requirements supplied by the relevant device or product manufacturer.

To the extent permitted by law, Portline is not responsible for loss caused solely by:

• Using a product contrary to supplied instructions.
• Using an incompatible or damaged device, cable or power source.
• Unauthorised product modification or repair.
• Incorrect information provided by the customer.
• Unlawful or prohibited use of the website.

Portline does not exclude liability for fraud, wilful misconduct, personal injury caused by negligence or any liability that cannot legally be excluded.

Where liability may lawfully be limited, Portline’s liability will be limited only to the extent that is fair, reasonable and permitted by applicable law.

Privacy

Portline collects, uses and protects personal information in accordance with its Privacy Policy and applicable privacy laws.

Personal information may be shared with service providers where reasonably required to process payments, deliver orders, prevent fraud, provide support or operate the website.

Refer to the Portline Privacy Policy for further information about personal information, cookies and customer rights.

Suspension & Termination

You may stop using the website at any time.

Portline may suspend or terminate access where reasonably necessary because of unlawful conduct, fraud, security threats, repeated breaches of these Terms or conduct that materially harms Portline, another customer or a third party.

Suspension or termination will not remove any payment obligation, consumer right or other obligation relating to an order already accepted.

Governing Law

These Terms are governed by the laws applicable in Australia, including the Australian Consumer Law, and the laws of the Australian State or Territory applicable to Portline’s business operations.

The parties submit to the jurisdiction of courts and tribunals with authority to hear the relevant matter.

Nothing in this section prevents a customer from exercising a right to bring a claim in another jurisdiction where that right is provided by law.

Changes to These Terms

Portline may update these Terms to reflect changes to the website, products, business operations, technology or legal requirements.

Updated Terms will be published on this page with a revised “Last updated” date.

Changes will apply from the published effective date. They will not retrospectively remove rights or materially change the terms of an order already accepted unless required by law or agreed with the customer.

Continued use of the website after updated Terms take effect constitutes acceptance of the updated website-use conditions.

Contact Portline

For questions about these Terms, an order, product compatibility or your customer rights, contact Portline:

Email: info@linetrading.top

Include your order number where your enquiry relates to an existing purchase.